Thank you for choosing Skyblend for your digital marketing needs. We strive to provide high-quality services, but we understand that there may be circumstances where a refund is necessary. Please read our refund policy carefully.
1. Refund Eligibility
Refunds may be issued under the following circumstances:
- Service Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe.
- Service Deficiency: If the services delivered do not meet the agreed-upon specifications and cannot be resolved through reasonable efforts.
- Cancellation: If you cancel a service within the allowed cancellation period, as specified in your service agreement.
2. Refund Process
To request a refund, please contact us at [support@skyblend.net] within the specified timeframe for your particular situation. Provide detailed information about the issue, including relevant order or project details.
We will review your request and, if eligible, initiate the refund process. Refunds will be processed using the original payment method.
3. Non-Refundable Items
Certain items or services may be non-refundable. These may include:
- Customized or personalized services that cannot be resold.
- Services provided as part of a bundled package, where a partial refund is not feasible.
4. Chargebacks
If you initiate a chargeback without first contacting us to resolve the issue, we reserve the right to dispute the chargeback. Initiating a chargeback without valid reason may lead to the suspension of your account or legal action.
5. Changes to Refund Policy
We may update this refund policy from time to time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review this refund policy periodically.
Contact Us
If you have any questions about our refund policy, please contact us at [support@skyblend.net].